FAQ'S

In order to make a purchase with us you must first have an approved wholesale account with us. 

You would need to register for an account by clicking on create an account and filing out the application. 

You may also click here: https://shopgoldusa.com/account/register

It will take approximately 24 hours after your account is created and approved before you can make a purchase. 

We accept all major credit cards. Please note that there will be a 3.5% transaction fee applied to credit card purchases. 

We also accept wire transfers. Please contact us directly for wire instructions. Wires will not incur any fees. 

We also accept business checks. Please note that the check must fully clear before merchandise can ship. 

We do not accept credit memos, financing or CODs. All purchases must be paid in full before shipping. 

Unfortunately once an order is placed it can not be cancelled. 

If an order needs to be changed please contact us within an hour to make any changes from when the order is placed. 

Your order minimum must be at least 10,000 USD. 

Once an order is placed in stock items are received within 3-5 business days. Items that a re on back order can take up to 3 weeks. 

We offer 3 shipping methods; Standard (3-5 business days) - $35.00, 2 Day (2 business days) - 50.00 and Overnight (1 business day) - $100.00.

We ship all orders using FedEx, signature required and fully insured. Once your order has shipped you will receive an email confirmation withy our tracking number. 

Yes, we offer international shipping. International orders will have a shipping fee of $100.00.

 Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over

We have a 7 day return policy for store credit or exchange only. All items must be in original condition unworn and with all original tags attached.